1. Agreement to Terms
By downloading, installing, creating an account, or using PluckAI ("the app"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, do not use the app.
These Terms constitute a legal agreement between you and PluckAI. We may update these Terms from time to time; if we make material changes, we will notify you through the app or by email. Continued use of the app after changes constitutes acceptance.
2. Description of Service
PluckAI is a mobile application that uses artificial intelligence to analyze photos of fruits and vegetables and provide freshness assessments. The app includes:
- AI-powered produce freshness scanning with estimated days remaining
- Freshness status indicators (fresh, warning, expired)
- Personalized storage tips and recommendations
- NutriChef AI — a recipe, nutrition, and meal planning assistant
- Voice narration of analysis results
- Scan history tracking
- Community feed for sharing scans, tips, and discoveries
- User profiles, following, messaging, and social interactions
3. Account Registration
3.1 Account Requirements
To use PluckAI, you must create an account using Apple Sign In, Google Sign In, or email and password. You must be at least 13 years old to create an account.
3.2 Account Responsibilities
You are responsible for:
- Maintaining the security of your account credentials
- All activity that occurs under your account
- Providing accurate profile information
- Promptly notifying us of any unauthorized use of your account
4. Data Usage & Service Improvement
We may use anonymized and aggregated usage data, including scan results and interaction patterns, to review, analyze, and improve the performance of the app and to provide users with a better experience. This data is stripped of personally identifiable information before any analysis.
By using the app, you acknowledge and agree that:
- Anonymized scan data (such as produce types, freshness assessments, and usage patterns) may be reviewed to improve AI accuracy
- Aggregated interaction data helps us understand how features are used and identify areas for improvement
- No personally identifiable information is used in this analysis — all data is anonymized before processing
- This data usage enables us to continuously improve the app and deliver a better user experience
For full details on data collection and processing, please review our Privacy Policy.
5. Important Disclaimers
PluckAI provides AI-generated estimates only. It is not a food safety tool and should never be the sole basis for food safety decisions.
5.1 Not a Food Safety Authority
PluckAI's freshness assessments are AI-generated estimates based on visual analysis. They are provided for informational and convenience purposes only. The app is not a substitute for professional food safety guidance.
5.2 Use Your Own Judgment
Always use your own senses and judgment when determining whether produce is safe to eat. If produce looks, smells, or feels off — discard it, regardless of what the app says.
5.3 No Guarantees
We do not guarantee the accuracy, completeness, or reliability of any freshness assessment, recipe suggestion, or nutritional information. AI analysis has inherent limitations and may produce incorrect results. Factors such as lighting, image quality, produce variety, and storage conditions can affect accuracy.
6. Acceptable Use & Community Guidelines
6.1 General Use
You agree to use PluckAI only for its intended purpose. You agree not to:
- Reverse-engineer, decompile, or disassemble the app
- Use the app to submit harmful, illegal, or inappropriate content to the AI service
- Attempt to bypass any security measures or access restrictions
- Use the app in any way that violates applicable laws or regulations
- Use automated systems or bots to interact with the app
6.2 Community Guidelines
When using PluckAI's social features (community feed, comments, direct messages), you agree not to:
- Post content that is hateful, discriminatory, threatening, or harassing
- Share sexually explicit, violent, or otherwise inappropriate content
- Spam, engage in fraudulent activity, or post misleading information
- Share illegal content or promote illegal activities
- Impersonate other users or public figures
- Harass, bully, or intimidate other users
- Post content that infringes on the intellectual property rights of others
- Use the messaging feature for unsolicited commercial messages or spam
We reserve the right to remove any content that violates these guidelines without prior notice.
7. User-Generated Content
7.1 Your Content
You retain ownership of all content you create and share through PluckAI, including photos, posts, comments, and messages ("Your Content").
7.2 License Grant
By sharing content on PluckAI's community feed, you grant us a non-exclusive, worldwide, royalty-free license to display, distribute, and reproduce Your Content within the PluckAI app for the purpose of operating the service. This license ends when you delete Your Content or your account.
7.3 Content Responsibility
You are solely responsible for the content you post. We do not endorse, verify, or guarantee the accuracy of user-generated content. Other users' posts, tips, and recommendations are their own opinions and should not be relied upon as professional advice.
8. Account Termination
8.1 By You
You may delete your account at any time through the app's settings. Upon deletion, your profile, posts, comments, follows, and messages will be permanently removed from our servers.
8.2 By Us
We reserve the right to suspend or terminate your account, without prior notice, if you:
- Violate these Terms or our Community Guidelines
- Engage in activity that is harmful to other users or the service
- Use the app for unauthorized or illegal purposes
- Create multiple accounts to evade restrictions
If your account is terminated for guideline violations, you may not create a new account without our permission.
9. Intellectual Property
The PluckAI app, including its design, code, graphics, AI models, and branding, is protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable license to use the app for personal, non-commercial purposes.
You retain ownership of any photos you take using the app. We do not claim ownership of your images or content, except for the limited license described in Section 7.2.
10. Third-Party Services
PluckAI integrates with the following third-party services:
- Google Firebase — authentication, data storage, and cloud functions. Subject to Firebase Terms of Service.
- Anthropic Claude API — AI-powered produce analysis and NutriChef chat. Subject to Anthropic's Terms of Service.
- OpenAI API — recipe image generation. Subject to OpenAI's Terms of Use.
We are not responsible for the availability, accuracy, or policies of third-party services.
11. In-App Purchases
PluckAI may offer optional in-app purchases or subscriptions. All purchases are processed through Apple's App Store and are subject to Apple's terms and conditions. Refund requests should be directed to Apple.
12. Availability
We strive to keep PluckAI available and functional, but we do not guarantee uninterrupted service. The app requires an internet connection for AI analysis and social features. Service may be affected by network issues, third-party API availability, device compatibility changes, or maintenance.
13. Limitation of Liability
To the maximum extent permitted by applicable law:
- PluckAI is provided "as is" and "as available" without warranties of any kind, whether express or implied
- We disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement
- We shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the app
- Our total liability shall not exceed the amount you paid for the app in the twelve months preceding the claim
We are not liable for any illness, injury, or loss resulting from food consumption decisions made based on the app's analysis. Always prioritize food safety guidelines from health authorities.
14. Indemnification
You agree to indemnify and hold harmless PluckAI and its developers, officers, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the app, violation of these Terms, or infringement of any third party's rights.
15. Governing Law & Dispute Resolution
15.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law principles.
15.2 Dispute Resolution
Any dispute arising out of or relating to these Terms or the app shall first be attempted to be resolved through good-faith informal negotiation. If informal negotiation is unsuccessful, the dispute shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, conducted in the State of California.
15.3 Class Action Waiver
You agree that any dispute resolution proceedings will be conducted on an individual basis and not as part of a class, consolidated, or representative action.
16. International Users
PluckAI is operated from the United States. If you access the app from outside the United States, you acknowledge that your data will be transferred to and processed in the United States. By using the app, you consent to this transfer and agree to comply with all applicable local laws.
For users in the European Economic Area, United Kingdom, or other jurisdictions with specific data protection laws, please refer to our Privacy Policy for information about your rights and our compliance obligations.
17. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining Terms remain in full force and effect.
18. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and PluckAI regarding your use of the app and supersede all prior agreements.
19. Contact Us
If you have questions about these Terms, please contact us at:
Email: support@pluckai.app